{"id":5062,"date":"2025-12-22T20:51:09","date_gmt":"2025-12-22T20:51:09","guid":{"rendered":"https:\/\/demo.elsewedyprint.com\/?page_id=5062"},"modified":"2026-03-12T11:27:31","modified_gmt":"2026-03-12T11:27:31","slug":"5062-2","status":"publish","type":"page","link":"https:\/\/elsewedyprint.com\/en\/5062-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\n\n \n \n FAQ - Dar Medhat El Sewedy<\/title>\n <style>\n * {\n margin: 0;\n padding: 0;\n box-sizing: border-box;\n }\n\n body {\n font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;\n direction: ltr;\n text-align: left;\n }\n\n \/* FAQ Section *\/\n .faq-section {\n background: linear-gradient(180deg, #ffffff 0%, #fff9f5 50%, #ffffff 100%);\n padding: 100px 20px;\n overflow: hidden;\n }\n\n .faq-container {\n max-width: 1200px;\n margin: 0 auto;\n }\n\n \/* Section Header *\/\n .section-header {\n text-align: center;\n margin-bottom: 30px;\n }\n\n .section-header h2 {\n font-size: 3em;\n color: #B91C44;\n margin-bottom: 15px;\n font-weight: 800;\n position: relative;\n display: inline-block;\n }\n\n .section-header h2::after {\n content: '';\n position: absolute;\n bottom: -15px;\n left: 50%;\n transform: translateX(-50%);\n width: 120px;\n height: 5px;\n background: linear-gradient(90deg, #F77F00, #E63946, #B91C44);\n border-radius: 10px;\n }\n\n .section-intro {\n 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0.55s; }\n .faq-item:nth-child(12) { animation-delay: 0.6s; }\n .faq-item:nth-child(13) { animation-delay: 0.65s; }\n .faq-item:nth-child(14) { animation-delay: 0.7s; }\n .faq-item:nth-child(15) { animation-delay: 0.75s; }\n\n \/* Responsive *\/\n @media (max-width: 768px) {\n .faq-section {\n padding: 70px 15px;\n }\n\n .section-header h2 {\n font-size: 2em;\n }\n\n .section-intro {\n font-size: 1.1em;\n }\n\n .faq-question {\n padding: 25px 25px;\n }\n\n .faq-question h3 {\n font-size: 1.2em;\n }\n\n .faq-item.active .faq-answer {\n padding: 0 25px 25px 25px;\n }\n\n .contact-cta {\n padding: 45px 30px;\n }\n\n .contact-cta h3 {\n font-size: 2em;\n }\n\n .cta-buttons {\n flex-direction: column;\n }\n\n .cta-btn {\n width: 100%;\n justify-content: center;\n }\n }\n <\/style>\n<\/head>\n<body>\n <section class=\"faq-section\">\n <div class=\"faq-container\">\n \n <!-- Section Header -->\n <div class=\"section-header\">\n <h2>Answers to Your Most Important Questions<\/h2>\n <\/div>\n\n <p class=\"section-intro\">\n Everything you need to know before starting your project. Clear answers from a team working in this field for 40 years.\n <\/p>\n\n <!-- FAQ Accordion -->\n <div class=\"faq-accordion\">\n\n <!-- Question 1 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>Who are we?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p>\n <strong>Dar Medhat El Sewedy<\/strong> is a leading printing and packaging company since 1985. We serve 500+ brands in pharmaceuticals, food, and cosmetics sectors. We hold 4 ISO certifications and were the first to introduce 50\u00d770 digital printing technology to the Middle East.\n <\/p>\n <\/div>\n <\/div>\n\n <!-- Question 2 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>Where are you located?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p>\n Our headquarters and factory are in <strong>10th of Ramadan City, Sharqia, Egypt.<\/strong>\n <\/p>\n <\/div>\n <\/div>\n\n <!-- Question 3 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>Can I visit the factory?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p>\n Yes, we welcome your visit to see the production process and equipment. Please contact us in advance to schedule your visit.\n <\/p>\n <\/div>\n <\/div>\n\n <!-- Question 4 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>What are your working hours?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p>\n <strong>Saturday to Thursday:<\/strong> 9:00 AM \u2013 5:00 PM\n <\/p>\n <div class=\"answer-highlight\">\n <p>WhatsApp available 24\/7<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <!-- Question 5 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>What is the minimum order quantity?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p>\n <strong>We start from 100 pieces.<\/strong> We offer flexibility suitable for small and large projects, whether you need 100 pieces to test the market or a million pieces for mass production.\n <\/p>\n <\/div>\n <\/div>\n\n <!-- Question 6 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>How do I get a quote?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p><strong>Contact us via:<\/strong><\/p>\n <ul>\n <li>Phone & WhatsApp<\/li>\n <li>Email<\/li>\n <li>Contact form on the website<\/li>\n <\/ul>\n <p>\n Send your project details (printing type, quantity, size, required finishes), and we'll get back to you within <strong>24 hours<\/strong> with a detailed quote.\n <\/p>\n <\/div>\n <\/div>\n\n <!-- Question 7 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>Are prices fixed or negotiable?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p>\n Prices depend on several factors: printing type, quantity, size, materials, and finishes. We offer the best possible price according to your project specifications.\n <\/p>\n <div class=\"answer-highlight\">\n <p>For large quantities, we provide special discounts.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <!-- Question 8 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>What determines the printing price?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p><strong>Main factors:<\/strong><\/p>\n <ul>\n <li>Printing type (offset or digital)<\/li>\n <li>Quantity<\/li>\n <li>Size<\/li>\n <li>Paper \/ material type<\/li>\n <li>Number of colors<\/li>\n <li>Finishes (foil, UV, embossing...)<\/li>\n <li>Design complexity<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <!-- Question 9 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>How long does production and delivery take?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p>\n Average delivery time is <strong>3\u20137 business days<\/strong> depending on:\n <\/p>\n <ul>\n <li>Project type (pharmaceuticals require longer review time)<\/li>\n <li>Quantity<\/li>\n <li>Required finishes<\/li>\n <li>Material availability<\/li>\n <\/ul>\n <div class=\"answer-highlight\">\n <p>For urgent projects, we can coordinate to expedite production.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <!-- Question 10 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>What file formats are required for printing?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p><strong>We prefer:<\/strong><\/p>\n <ul>\n <li>PDF (high resolution \u2013 300 DPI)<\/li>\n <li>AI (Adobe Illustrator)<\/li>\n <li>PSD (Photoshop \u2013 with separate layers)<\/li>\n <\/ul>\n <p><strong>With:<\/strong><\/p>\n <ul>\n <li>CMYK colors (not RGB)<\/li>\n <li>Additional 3\u20135mm bleed<\/li>\n <li>All fonts converted to outlines<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <!-- Question 11 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>What quality certifications do you hold?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p>We hold <strong>4 ISO certifications<\/strong> covering:<\/p>\n <ul>\n <li>Quality management<\/li>\n <li>Occupational safety<\/li>\n <li>Environmental management<\/li>\n <li>Information security<\/li>\n <\/ul>\n <div class=\"answer-highlight\">\n <p>These certifications are not just papers on the wall \u2014 they represent a daily commitment to quality in every project.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <!-- Question 12 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>Are materials safe for food and pharmaceuticals?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p><strong>Yes, we use:<\/strong><\/p>\n <ul>\n <li>Food Grade materials for food packaging<\/li>\n <li>100% safe certified inks<\/li>\n <li>Papers and materials compliant with health standards<\/li>\n <\/ul>\n <div class=\"answer-highlight\">\n <p>Product and consumer safety is our priority.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <!-- Question 13 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>What's the difference between offset and digital?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p><strong>Offset:<\/strong><\/p>\n <ul>\n <li>Ideal for large quantities (5000+ pieces)<\/li>\n <li>Very high quality<\/li>\n <li>Lower cost per piece for large quantities<\/li>\n <li>Requires longer setup time<\/li>\n <\/ul>\n <p><strong>Digital:<\/strong><\/p>\n <ul>\n <li>Ideal for small to medium quantities (100\u20135000)<\/li>\n <li>Fast execution<\/li>\n <li>Flexibility in modifications<\/li>\n <li>Suitable for samples and variable designs<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <!-- Question 14 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>Do you offer green (eco-friendly) printing?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p><strong>Yes, we provide:<\/strong><\/p>\n <ul>\n <li>Vegetable-based inks (instead of petroleum-based)<\/li>\n <li>FSC certified papers (from sustainable forests)<\/li>\n <li>Production processes that reduce carbon emissions by 30%<\/li>\n <li>Waste recycling<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <!-- Question 15 -->\n <div class=\"faq-item\">\n <div class=\"faq-question\" onclick=\"toggleFaq(this)\">\n <h3>Do you print for outside Egypt?<\/h3>\n <div class=\"faq-icon\">\n <svg fill=\"currentColor\" viewBox=\"0 0 24 24\">\n <path d=\"M7 10l5 5 5-5z\"\/>\n <\/svg>\n <\/div>\n <\/div>\n <div class=\"faq-answer\">\n <p>Yes, we serve clients in Gulf countries and Arab nations. <strong>We provide:<\/strong><\/p>\n <ul>\n <li>Complete shipping and logistics solutions<\/li>\n <li>Safe packaging for international shipping<\/li>\n <li>Compliance with international standards<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <\/div>\n\n <!-- Contact CTA -->\n <div class=\"contact-cta\">\n <h3>Didn't find your answer?<\/h3>\n <p>Contact us directly \u2014 we respond within 24 hours. 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Clear answers from a team working in this field for 40 years. Who are we? Dar Medhat El Sewedy is a leading printing and packaging company since 1985. 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